Support Coordination (Case Management) is intended to assist individuals in gaining access to needed supports and services, regardless if these are natural supports, funded, or local community resources. Support Coordination duties include assessing, planning, coordination, and monitoring these supports and services for the individual. This area of the Division website offers information and resources to assist Support Coordinators in this role.
- Role of the support coordinator
- Planning and ISP development tools and resources
- Environmental Accessibility Adaptations
- Employment Initiatives
- ISP Guide
- Supporting Families Through the Individual Support Plan (ISP) Process
- MO Quality Outcomes
- Self-Directed Supports
- 9 CSR 45-3.010 Individual Habilitation Plan Procedures
- Division Directive 4.060 Individual Support Plan
- Division Directive 4.061 Level of Care
- MO Health Risk Screening Tool (HRST) Process
- HCBS Rule Overview for Professionals
- CIMOR Budget
- How to Enter a UR Budget in CIMOR
- Promoting Employment
- Employment Support Coordinator Roles and Responsibilities
- Intake and Assessment Powerpoint
- Assistive Technology Resources
- Pre-admission Screening and Resident Review (PASSR)
- HCBS Training Series
- DD funded service information
- Developmental Disabilities Waiver Manuals
- ISL Manual
- Shared Living Manual
- 9 CSR 45-2.017 Utilization Review Process
- UR Desktop Reference
- Behavior Services
- Home Modifications Additional Information
- Forms, Manuals & Publications
- Support Coordination Manual
- Targeted Case Management for Individuals with Developmental Disabilities Manual
- Targeted Case Management County Map
- Dental Resources
- Clinical Standards for Individuals Who are Deaf
- Support Coordinator Money Follows The Person Report
- TCM Contract
- Authorization of Disclosure of Consumer Medical/Health Information
- Support Coordinator Training
IMPORTANT UPDATE ON ACCESS TO SUPPORT COORDINATION MANUAL TRAINING
The modules listed below are part of the Support Coordinator Manual Training Series and are located on the MODD Content Self-Registration Portal. Directions for registering and additional resources are located on the Division’s Education webpage under Relias Self-Registration Portals. Directions for module assignment is included in the Update on Access to Support Coordination Manual Training document.Important note: These modules are located in the MODD Content Self-Registration portal, not the Employment portal.
The online Support Coordination Training Modules are available to all Targeted Case Management (TCM) agencies and State support coordinators. These Support Coordination Manual (SCM) modules meet the training requirements outlined in the TCM Contract.
TCM agencies that have a Relias sub-portal under the Division’s enterprise account have the SC modules/training plans in their library. To assign these training plans, please follow these directions.Support Coordination: Manual Series:
How to Make a Due Process Referral: Required Components (MODD-Due-Process-Referral-Components) 0.25
SCM-A: Philosophy and Values (SCM_A) 1
SCM-B(2): Service Monitoring (SCM_B2) 1
SCM-B(3): Employment Supports (SCM_B3) 1
SCM-C: Intake and Assessment (SCM_C) 0.5
SCM-D: Self-Directed Services (SCM_D) 0.5
SCM-E: Support Planning Process (SCM_E) 0.5
SCM-G: Funding – Utilization Review (SCM_G) 0.5
SCM-H: Medicaid Waiver (SCM_H) 1.5
SCM-I: Community Living (SCM_I) 1
SCM-L: Legal and Advocacy (SCM_L) 1
SCM-M: Logging (SCM_M) 0.5
MO Abuse and Neglect--Identification, Reporting, Prevention [updated 9.7.2023 with Closed Captioning] (960785-1) 1Support Coordination Foundations Modules
- Module 1: Missouri Disability Service System
- Module 2: Person-Centered Approaches
- Module 3: Role of the Service Coordinator
- Module 4: Engagement
- Module 5: Person-Centered Exploration and Planning
- Monitoring supports and services
- Directives, Regulations, and Guidelines