The National Core Indicators (NCI) project is a joint effort between the National Association of State Directors of Developmental Disabilities Services (NASDDDS) and the Human Services Research Institute (HSRI). This voluntary project gives participating states a set of indicators that measure the performance of I/DD services and supports. This allows states to measure and track their own performance. Also, states can compare their results to other states and national averages.
NCI collects data on indicators related to quality of life. This includes employment, rights, service planning, community inclusion, choice, and health and safety. Information is collected through 5 NCI surveys. To learn more about NCI, please visit https://www.nationalcoreindicators.org/.
2024 NCI State of the Workforce Survey
The State of the Workforce (SoTW) Survey collects data from provider agencies employing Direct Support Professionals (DSPs). The survey asks key factors impacting the DSP workforce such as turnover, wages, benefits, etc.
Supporting DSPs is vital to supporting people receiving services! The Division uses SoTW data to advocate for legislative changes to better support DSPs in MO. The data also supports fiscal initiatives and assists with tracking data trends over time.
The survey will be open until June 30th, 2025. If your agency is interested in participating in the survey, please reach out to Caitlin.bartley@dmh.mo.gov.
417 providers have been invited to complete the 2024 SoTW. So far, 40 agencies have completed a survey, and an additional 44 agencies have started a survey.
- NCI Surveys
- The Adult In-Person Survey is a face-to-face survey with people with I/DD. The person must be age 18 or older. They must receive at least one paid service, in addition to case management. Missouri conducts 403 Adult In-Person Surveys each year.
- The Adult Family Survey is mailed to and completed by families of people with I/DD. The person with I/DD must be age 18 or older and live with their family. They must receive at least one paid service, in addition to case management. Missouri mails out 1,500 Adult Family Surveys each year.
- The Child Family Survey is mailed to and completed by families of children with I/DD. The child with I/DD must be younger than age 18 and live with their family. They must receive at least one paid service, in addition to case management. Missouri mails out 1,500 Child Family Surveys each year.
- The Staff Stability Survey is completed online by provider agencies. It collects data on Direct Support Professional (DSP) wages, tenures, benefits, etc.
While all surveys are voluntary, this gives people with I/DD and their families a chance to give the Division feedback. The Division uses this feedback to improve the quality services.
- MOQO & You Reports
- NCI Full Report