This area of the Division website offers information regarding core areas of interest to potential and existing contracted providers.
- Provider Portal
- Provider Enrollment
- Forms & Manuals
- Service Manuals
- Provider Site Review
- Staff Implementation Manuals
- ISP Guide
- Community Transition Manual
- Program Forms
- Health and Safety Forms
- Abnormal Involuntary Movement Scale (AIMS)
- Bowel Chart
- RN Oversight Delegation Of Specified Nursing Task
- RN Oversight Monthly Health Summary
- RN Oversight Monthly Service Log
- RN Oversight Directives for Action To Be Taken
- Controlled Substance Count Sheet
- Alternative to CPR Order
- Death Notification Form
- DNR Order
- Doctor's Statement of Terminal Condition
- Drug Destruction Record
- Immunization Record
- Medication Administration Record (Sample)
- Medication Aide 2 Year Update Training
- Menses Record
- Personal Safety Assessment Tool
- Physician or Service Consultation Report and Request
- Physician's Orders
- Seizure Record
- Sample Program Forms
- Provider Memo's
Distribution of HCBS Enhance Spend Plan Rate Increases-October 1, 2021
Implementation of Waiver Service Changes in Response to Centers for Medicare and Medicaid Services (CMS) Waiver Renewal Approvals- October 21, 2021
- Office of Licensure and Certification
The Office of Licensure and Certification provides regulatory oversight to Department of Mental Health providers. This oversight is carried out in order to license or certify facilities or programs that provide services to consumers. Monitoring ensures providers maintain compliance with applicable state and federal standards and remain consistent with the Department of Mental Health’s vision, principles of practice, and values.
- Business Acumen
Visit Business Acumen
- Directives, Regulations, and Guidelines
- Resources and Training
- Statewide Provider Meeting webinar - All recorded webinars are available on the Division’s Previous Webinar webpage.
- DMH Exceptions Committee Training - This is a 30 minute training answering common questions about employee eligibility as related to individuals with criminal convictions.
- Abuse and Neglect Training has been moved to the Relias training platform. To create a Relias account or access your account, go to:
https://moddcontent.training.reliaslearning.com/ After creating or logging into your Relias account you may browse Elective Courses. To find the MO Abuse/Neglect—Identification, Reporting, Prevention training you may Browse by entering MO Abuse or 960785 in the Browse Elective Courses field. - “Observe, Report, & Record” is a training package for Direct Care Staff. It contains a power point presentation a workbook and test and evaluation. Answer keys may obtained from your local Regional Office QE RN’s. Providers are encouraged to utilize this free resource to better prepare staff in early recognition, reporting, and documenting medical concerns.
- Division of DD Event Report
- Implementation Strategies FAQ
- Encrypted Email-Tip Sheet for using Proofpoint
- Pre-admission Screening and Resident Review (PASSR)
- Provider Relations Email Blasts
2025
1-17 Comprehensive and Community Support Waiver Amendments Approved
1-27 ISL Variance Reporting Update
3-5 Relias Course Republishing
4-7 East and Northwest Missouri Autism Projects Family Flexible Assistance Program (FFAP) Update
5/30 Provider Bulletin 32: Health Risk Screening Tool Transition Plan
6-3 Electronic Visit Verification (EVV) Claims Validation MO HealthNet Provider Bulletin
7-11 Variance Reporting Updates for Individualized Supported Living
2024
1-3 DD Health Home Toll Free Phone Line and Updated Stakeholder Resources
1-31 Level One Medication Aide
2-23 L&C Regulation Change Memo
4-10 Adaptive Strategies Video Series
6-27 Utilization Review Training
7-3 Home and Community Based Services (HCBS) Waiver Provider Rate Increase
8-26 OPR Requirements
9-12 Due Process Review Committee and Individual Rights Consultation
10-1 Missouri (MO) HealthNet Provider Communications Toll Free Number
10-18 Individual Rights and Due Process Review Procedure and Referral Form Q&A
10-23 Electronic Visit Verification (EVV) Provider Bulletin and FAQ
12-6 Social Security Cost of Living Adjustment
2023
3-23 Employee Exceptions Committee Training Available
4-21 Missouri 988 Suicide & Crisis Lifeline
4-28 Family Care Safety Registry (FCSR)
5-10 Federal Public Health Emergency Ending
5-23 Value Based Payment (VBP) REDCap Resources
7-28 Out-of-Home Respite & Temporary Residential Procedure Code & Rate Change
7-28 Personal Assistant Providers Electronic Visit Verification (EVV) Compliance Reminders
8-16 Provider Bulletin 30 - Personal Assistant Services
9-14 Electronic Visit Verification (EVV) Memo Field Requirement
11-28 Electronic Visit Verification (EVV) Discussion